Privacy Policy – vella-realestate.com

Last updated: July 25, 2025

1. What does this policy cover?

This data protection notice describes how we process personal data when you visit the website www.vella-realestate.com , contact us, or use the features offered, including the section dedicated to real estate research integrated via the external platform Miogest .

We process your data in compliance with the Federal Data Protection Act (FADP) and, if applicable, the General Data Protection Regulation (GDPR) .

2. Data controller

The data controller is:

Vella Real Estate
Vella SA
Viale Castagnola 27
6900 - Lugano (CH)
Telephone: +41 91 225 22 07
E-mail: info@vella-realestate.com

3. Types of data collected and purposes of processing

a) Browsing data

When you visit the site, we automatically collect some technical data:

IP address
Browser and device type
Pages visited
Date and time of visit

This data is used to ensure site security, process anonymous aggregate statistics, and improve content quality.

b) Contact via form or email

If you send us a request via the contact form or email, we process the data you provide (name, email, telephone number, message content) to:

Respond to your request
Provide you with real estate information or services

c) Property search section (Miogest)

The site incorporates an interactive section (via iframe) provided by Miogest , an external platform for the publication and management of real estate advertisements.

Interactions within this section (searches, requests for information, contacts, etc.) take place under the direct responsibility of Miogest , according to their privacy policy available at the link:
👉 https://miogest.com/it/privacy-policy

d) Cookies and tracking tools

The site may use technical cookies and, with your consent, analytical or third-party cookies . Technical cookies are necessary for the site to function properly.

You can configure your preferences through your browser settings. For more details, please consult the cookie policy , if available, or contact us directly.

4. Legal basis for processing

Personal data is processed on the following legal bases:

Performance of a contract or pre-contractual measures
Legal obligations
Legitimate interest (e.g., site security, abuse prevention, service improvement)
Consent , where required (e.g. marketing, optional cookies)

5. Data recipients

The collected data may be communicated to the following categories of recipients:

Technical and hosting providers (e.g. web providers, cloud services)
Digital service providers (e.g. Miogest)
Consultants, professional firms, or authorities, if required by law

We do not sell or share your data with unauthorized third parties.

6. Transfers abroad

Some technical tools or digital services used by the site may involve data processing in countries outside Switzerland or the European Economic Area (EEA) .

In such cases, we adopt appropriate protection measures , such as the Standard Contractual Clauses (SCCs) approved by the European Commission and recognised by the Federal Data Protection and Information Commissioner (FDPIC).

7. Your rights

You have the right to:

Request information on the data processed
Obtain rectification or erasure of data
Revoke your consent at any time (with effect for the future)
Object to processing where there are legitimate reasons
Request data portability

To exercise your rights, you can contact us at:
📧 info@vella-realestate.com
📞 +41 91 225 22 07

We may ask you to provide proof of identity to verify your identity.

8. Data security

We take appropriate technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or destruction.

9. Social media pages

We may have official profiles or pages on social media platforms such as Facebook or LinkedIn . The data processed on these platforms is subject to their respective privacy policies.
Vella SA has no control over the processing performed independently by these platforms.

10. Changes to this policy

We reserve the right to update this policy at any time. The most recent version will always be available at www.vella-realestate.com .

11. Contacts

For any questions regarding data protection, you can contact us at: